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Consent Manager FAQs

Why is my cookie preference button not working?
To access the cookie preference button, please verify that you have our consent banner code snippet properly installed on the page you want your cookie pref...
How do I install my consent banner on Squarespace?
To access the cookie preference button, please verify that you have our consent banner code snippet properly installed on the page you want your cookie pref...
How do I install the consent banner on Wix?
Wix has a dedicated section for adding custom code snippets. You can find instructions about adding custom code to Wix websites on Wix's Help Center. We...
How do I install the consent banner on WordPress?
Termly has a free plugin, GDPR/CCPA Cookie Consent Banner, that makes it easy to install and manage Termly features directly from your WordPress dashboard. ...
How do I embed a Cookie Preference Button on a Wix website?
Before you implement the Cookie Preference Button on Wix, make sure you have installed the consent banner code snippet correctly. You can find instructi...
Why is my website cookie scan failing?
One of the most common issues causing a failed or incomplete cookie scan is an incorrect URL. Check if your site's URL was typed correctly in your dashb...
Why am I failing to verify installation of the code snippet?
The verify installation function helps you verify that the consent banner has been installed correctly. If you can see the consent banner on your website, i...
Can I get a log of all the users who have consented to my cookies?
Yes, Pro+ plan members have access to detailed user consent logs. This can be used to track which user has consented to the cookies on your website. You...
How can I access my cookie policy?
When you first go through the Cookie Consent Manager, you will have the opportunity to review your cookie policy you created based on the cookies we find. ...
How do I customize my consent banner?
Through Termly, you can customize your consent banner to match your own website's theme and style. This feature is available to all users who have creat...