Cookie Consent Manager FAQ's

Why is my cookie preference button not working?
To access the cookie preference button, please verify that you have our consent banner code snippet properly installed on the page you want your cookie pref...
How do I install my consent banner on Squarespace?
Squarespace has a built-in function where you can easily input code snippets. In just seconds, you should have your Termly consent banner up and running on ...
How do I install the consent banner on Wix?
Wix has a dedicated page for inputting code snippets into your header. You can easily implement Termly's cookie consent banner by copying your code and...
How do I install the consent banner on Wordpress?
Installing the cookie consent banner requires inputting code into your website's header. If you use Wordpress, it may be easier to install a plugin tha...
How do I embed a Cookie Preference Button on a Wix website?
Note: Before you implement the Cookie Preference Button on Wix, make sure you have installed the consent banner code snippet correctly. 1. On your Wix w...
Why is my website cookie scan failing?
One of the most common issues causing a failed cookie scan is an incorrect URL! Check if your sites URL is correct (sometimes even an incorrectly placed &#x...
Why am I failing to verify installation of the code snippet?
The verify installation function helps you verify that the consent banner has been installed correctly. If you can see the consent banner on your website, i...
What languages are supported by the cookie consent manager?
Our solution currently supports English (US and EU), as well as multi-language for your consent banner! Select from English, German, French, Italian, and/or...
How can I let my users manage their cookie preferences?
According to the GDPR, users must allow website-visitors the ability to change their cookie preferences at any time. Termly helps you achieve this in two wa...
Can I get a log of all the users who have consented to my cookies?
Yes! Pro+ plan members have access to detailed user consent logs. This can be used to track which user has consented to the cookies on your website. You...