Submit A Ticket
Enter your search term here...
Help & Support Articles
Sign up and Pricing
Is Termly free?
Am I able to switch plans / How do I upgrade my account?
What are the differences between the Basic and Pro+ plans?
Does Termly offer plans and support for other countries?
What happens to my policies after I cancel?
See all 7 articles
How can I edit my business information?
My policy has a red banner that reads “Not published” across it in the dashboard. What does this mean?
Can I edit my policy after it’s been published?
Where can I find my payment history?
How do I remove an extra domain?
Cookie Consent Manager FAQ's
Why is my cookie preference button not working?
How do I install my consent banner on Squarespace?
How do I install the consent banner on Wix?
How do I install the consent banner on Wordpress?
How do I embed a Cookie Preference Button on a Wix website?
See all 21 articles
Policy Generator FAQs
Can I upload my own policies and edit them in the Termly dashboard?
Is it safe to use a policy generator for my website / app?
Can I use Termly's Terms and Conditions for my app on the iOS Store?
Can I use Termly's Terms and Conditions for my app on the Google Play Store?
How do I add a hyperlink to my policy?
See all 14 articles
Consent Manager Tool Developer's Guide
Before You Start
Consent Solution Introduction
Getting started on your implementation
How to block first party cookies
How to block third-party cookies
See all 11 articles
What is sensitive personal data?
When do I need to get user consent to collect data?
How does Termly help with GDPR compliance?
What happens if I don't comply with the GDPR?
See all 8 articles